FAQs

Small streaks were found on the underarm of my shirt, is this normal?

White streaks/creasing are common with our sublimation process. These marks are most common under the arms of the garments and near stitching (sides, collars, shoulders, etc).

Most orders take are received within 5-10 business days after the order is placed, or payment has cleared.

How long will it take to receive my order?

Most orders take 5-10 business days (excluding weekends and holidays) to process and ship. Once your order has shipped, you will receive an email with the tracking number.

I ordered the wrong size, can I exchange it?

We do our best to provide accurate information about our sizes to prevent miscommunication. Unfortunately, we are not able to accept returns or exchanges unless it is an error from HBCU Society.

Returns/Exchanges

Orders are final sales and cannot be returned or exchanged. In the event that we have shipped the wrong item(s), we will reship the order with the correct item(s). If you received damaged item, we will ship the same items in replacement of the damaged goods. We do not give refunds.

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